Unsanity, LLC is dedicated to providing quality support. Please read our FAQ before emailing us to streamline the process.
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Product Support
Select a product from the list to view the Frequently Asked Questions for it:
Or, select a category of FAQs to view:
General • Software Products • Purchasing & Orders
Frequently Asked Questions
Top Questions for SafariNoTimeout
Will your applications be compatible with Mac OS X 10.6?
We are hard at work getting Application Enhancer and our haxies compatible with Mac OS X 10.6 Snow Leopard.
Please keep an eye on our official lines of communication (website - http://www.unsanity.com, blog - http://www.unsanity.org, newsletters - http://www.unsanity.com/list, etc.) for more information on compatibility releases, calls for beta testers, and other updates, and watch our compatibility page at http://www.unsanity.com/products/compatibility.
Also our Twitter
@haxies and
@haxiesbeta for most up-to minute info.
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What is your refund policy?
We offer complete refunds up to 30 days after the purchase date.
We may refuse a complete refund request (or offer a partial refund only) if the problem that prompted the refund could have occurred before you purchased the software (such as cannot download the software, a problem that occurs within 10 minutes of using it (we offer 15 day trials), or you are running Microsoft Windows)
So please, please download the trial software and make sure it does what you want it to do before purchasing it.
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I want to run your haxies under the 'root' user. What can I do?
Sorry, there is no way to run our haxies or other
Application Enhancer as root. This is both for security reasons and technical reasons.
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How can I uninstall an application?
The best way to get rid of one of our applications is to use the built-in uninstaller. Double-click the "
Installer" icon and click on the "Uninstall" button (the installer will move all that application's files to the Trash - it will never actually delete any files on your system).
Finally, log out and then log back in to complete the process.
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Note: To view product specific questions and answers, select your product from the list at the top right.
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View all of the frequently asked questions for this product/category.
