Unsanity, LLC is dedicated to providing quality support. Please read our FAQ before emailing us to streamline the process.

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Product Support

Select a product from the list to view the Frequently Asked Questions for it:

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General • Software Products • Purchasing & Orders

Frequently Asked Questions

Top Questions for Support

Will your applications be compatible with Mac OS X 10.6?

We are hard at work getting Application Enhancer and our haxies compatible with Mac OS X 10.6 Snow Leopard. Please keep an eye on our official lines of communication (website - http://www.unsanity.com, blog - http://www.unsanity.org, newsletters - http://www.unsanity.com/list, etc.) for more information on compatibility releases, calls for beta testers, and other updates, and watch our compatibility page at http://www.unsanity.com/products/compatibility. Also our Twitter @haxies and @haxiesbeta for most up-to minute info.

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What is your refund policy?

We offer complete refunds up to 30 days after the purchase date.

We may refuse a complete refund request (or offer a partial refund only) if the problem that prompted the refund could have occurred before you purchased the software (such as cannot download the software, a problem that occurs within 10 minutes of using it (we offer 15 day trials), or you are running Microsoft Windows)

So please, please download the trial software and make sure it does what you want it to do before purchasing it.

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I want to run your haxies under the 'root' user. What can I do?

Sorry, there is no way to run our haxies or other Application Enhancer as root. This is both for security reasons and technical reasons.

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Note: To view product specific questions and answers, select your product from the list at the top right.

Click here to View all of the frequently asked questions for this product/category.