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Frequently Asked Questions

Top Questions for Application Enhancer

Will your applications be compatible with Mac OS X 10.6?

We are hard at work getting Application Enhancer and our haxies compatible with Mac OS X 10.6 Snow Leopard. Please keep an eye on our official lines of communication (website - http://www.unsanity.com, blog - http://www.unsanity.org, newsletters - http://www.unsanity.com/list, etc.) for more information on compatibility releases, calls for beta testers, and other updates, and watch our compatibility page at http://www.unsanity.com/products/compatibility. Also our Twitter @haxies and @haxiesbeta for most up-to minute info.

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What is your refund policy?

We offer complete refunds up to 30 days after the purchase date.

We may refuse a complete refund request (or offer a partial refund only) if the problem that prompted the refund could have occurred before you purchased the software (such as cannot download the software, a problem that occurs within 10 minutes of using it (we offer 15 day trials), or you are running Microsoft Windows)

So please, please download the trial software and make sure it does what you want it to do before purchasing it.

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How can I completely remove Application Enhancer (APE) from my system?

To uninstall Application Enhancer either:

Prior to version 2.0:

Click on APE Manager or Application Enhancer in System Preferences. Choose the Uninstall option under the Information tab.

Version 2.0 and newer:

Click on Application Enhancer in System Preferences. Click the "Troubleshooting..." button in the About tab. Click the "Uninstall Application Enhancer..." button and follow the instructions.

OR

Download the Application Enhancer installer from unsanity.com/haxies/ape run it and click uninstall.

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Can haxies slow down my system?

Haxies will slow down application launch times, yes. This happens because the haxie code needs to be initialized when the application loads, so this can add additional overhead of several milliseconds per haxie installed (typically in the range of 20 to 200 milliseconds on a modern Mac, depending on the specific haxie).

Typically you will not notice much, if any, slowdown. Once loaded, haxies stay inactive and will not use any of the processor power unless you use them (collapse a window, browse an Apple menu, etc). Some haxies may slow your system down during active use, such as using large cursors in MIghty Mouse, but these instances are usually noted.

We are constantly working on improving our haxies, so we recommend you to keep an eye on our site or subscribe to our mailing list to always run the latest versions of our products.

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I want to run your haxies under the 'root' user. What can I do?

Sorry, there is no way to run our haxies or other Application Enhancer as root. This is both for security reasons and technical reasons.

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How can I uninstall an application?

The best way to get rid of one of our applications is to use the built-in uninstaller. Double-click the " Installer" icon and click on the "Uninstall" button (the installer will move all that application's files to the Trash - it will never actually delete any files on your system).

Finally, log out and then log back in to complete the process.

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Is Smart Crash Reports a System Extension?

No, none of our products are system extensions. In fact, the term "system extension" only applies to Mac OS 9 and was used to refer to software products that patch "traps" in the Mac OS. These extensions affected all processes and all users (not that Mac OS 9 had complete multiple user support). Most of them were drivers or other very low level items. A few others granted some extra features. Since they were system wide, it was not possible to isolate them to a particular process or user and a simple bug in one would take down the entire system. Kernel Extensions (KEXTs) are most analogous to system extensions in the days of yore. Apple's documentation for KEXTs begins with reasons you should not use them. None of our products use or install KEXTs.

Smart Crash Reports works by affecting one process, the Crash Reporter (located at /System/Library/CoreServices/CrashReporter.app) which is launched only when an application crashes. SCR does nothing to any other process. It also needs no direct support from an SCR enabled application to work. This is why the minimum addition to enable Smart Crash Reports in an application is two new entries inside a text file included with every Mac OS X application.

However, due to a limitation in the Apple created mechanism SCR uses, InputManagers, Smart Crash Reports will appear in the crash logs of all Cocoa applications. See this support entry for more information.

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After using Migration Assistant to move to a new computer, my haxies are not working properly, why not?

In the migration process, Application Enhancer is not properly transferred. Simply download and install the latest version and all should be well.

Download Application Enhancer

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