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General • Software Products • Purchasing & Orders
Frequently Asked Questions
Top Questions for Support One of your products is causing my application(s) to crash! Help!
We certainly try hard to maintain compatibility with as many other products as possible. But if there is a problem the best thing you can do to help us diagnose it is detail the circumstances of the crash, attach a crashlog (how to find a crashlog), and send this information to support@unsanity.com
Please note that finding "Application Enhancer" listed at the bottom of a crash log does NOT typically indicate that APE was responsible for a crash (cum hoc ergo propter hoc). APE is loaded into all running applications and will always show up there.
We'll try to resolve it as quickly as possible.