Unsanity, LLC is dedicated to providing quality support. Please read our FAQ before emailing us to streamline the process.
Lost Registration Information
If you have lost your registration information, enter the e-mail you used when registering, and all the needed information will be sent to you immediately.
Product Support
Select a product from the list to view the Frequently Asked Questions for it:
Or, select a category of FAQs to view:
General • Software Products • Purchasing & Orders
Frequently Asked Questions
Top Questions for Support What is your refund policy?We offer complete refunds up to 30 days after the purchase date.
We may refuse a complete refund request (or offer a partial refund only) if the problem that prompted the refund could have occurred before you purchased the software (such as cannot download the software, a problem that occurs within 10 minutes of using it (we offer 15 day trials), or you are running Microsoft Windows)
So please, please download the trial software and make sure it does what you want it to do before purchasing it.