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Frequently Asked Questions
Top Questions for Support I have external speakers attached, so why is Xounds playing all the sounds through the internal speaker?
If you lose power and in some other circumstances Mac OS X can lose track of your external speaker preferences (especially if those speakers are connected to the digital out). This can cause some sounds to be played out of both the external and internal speakers or just the internal speakers. To fix this problem, simply open the Sound preference pane (/Applications/System Preferences then click on Sound), click on the "Output" tab, and finally click on your external speakers to get sound to only go through your external speakers again.
