Unsanity, LLC is dedicated to providing quality support. Please read our FAQ before emailing us to streamline the process.
Lost Registration Information
If you have lost your registration information, enter the e-mail you used when registering, and all the needed information will be sent to you immediately.
Product Support
Select a product from the list to view the Frequently Asked Questions for it:
Or, select a category of FAQs to view:
General • Software Products • Purchasing & Orders
Frequently Asked Questions
Top Questions for Support I need a receipt for an order from some time ago. Can you help me obtain that?
Sure, you can get a receipt by clicking one of these two links:
For orders placed after August 1, 2004 please check here:
www.unsanity.com/store/receipt
For all orders prior to August 2004, check here:
store.esellerate.net/store/support/
Please note you will need the Order Number and the Email Address used for the order.