Unsanity, LLC is dedicated to providing quality support. Please read our FAQ before emailing us to streamline the process.
Lost Registration Information
If you have lost your registration information, enter the e-mail you used when registering, and all the needed information will be sent to you immediately.
Product Support
Select a product from the list to view the Frequently Asked Questions for it:
Or, select a category of FAQs to view:
General • Software Products • Purchasing & Orders
Frequently Asked Questions
Top Questions for Support The email address I used when I purchased your programs is now obsolete. Can you change your records to reflect my new email address?
Sure, send us an email with your old address (clearly noted) and your new address. We'll make the change and send you updated registration information also.
If you can't remember your old address please include any and all information that will help us locate your record. (name, purchase date, order ID, etc)
If you can't remember your old address please include any and all information that will help us locate your record. (name, purchase date, order ID, etc)