We offer complete refunds up to 90 days after the purchase date.

We may refuse a complete refund request (or offer a partial refund only) if the problem that prompted the refund could have occurred before you purchased the software (such as cannot download the software, a problem that occurs within 10 minutes of using it (we offer 15 day trials), or you are running Microsoft Windows)

So please, please download the trial software and make sure it does what you want it to do before purchasing it.

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All our commercial products are now compatible. Please check the compatibility page for information regarding specific products.

You can also watch our blog for beta versions and other updates.

If you are having trouble with Rosetta applications (non-Universal) not launching, please see the "Rosetta Troubleshooting" button in the Application Enhancer preference pane.

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Haxies will slow down application launch times, yes. This happens because the haxie code needs to be initialized when the application loads, so this can add additional overhead of several milliseconds per haxie installed (typically in the range of 20 to 200 milliseconds on a modern Mac, depending on the specific haxie).

Typically you will not notice much, if any, slowdown. Once loaded, haxies stay inactive and will not use any of the processor power unless you use them (collapse a window, browse an Apple menu, etc). Some haxies may slow your system down during active use, such as using large cursors in MIghty Mouse, but these instances are usually noted.

We are constantly working on improving our haxies, so we recommend you to keep an eye on our site or subscribe to our mailing list to always run the latest versions of our products.

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You're in luck, head on over to this page, select the product, type in your email address your registration will be emailed within minutes!

Lost Code Lookup

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To uninstall Application Enhancer either:

Prior to version 2.0:

Click on APE Manager or Application Enhancer in System Preferences. Choose the Uninstall option under the Information tab.

Version 2.0 and newer:

Click on Application Enhancer in System Preferences. Click the "Troubleshooting..." button in the About tab. Click the "Uninstall Application Enhancer..." button and follow the instructions.

OR

Download the Application Enhancer installer from unsanity.com/haxies/ape run it and click uninstall.

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Sorry, there is no way to run our haxies or other Application Enhancer as root in Panther and later. This is both for security reasons and technical reasons.

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We certainly try hard to maintain compatibility with as many other products as possible. But if there is a problem the best thing you can do to help us diagnose it is detail the circumstances of the crash, attach a crashlog (how to find a crashlog), and send this information to support@unsanity.com

Please note that finding "Application Enhancer" listed at the bottom of a crash log does NOT typically indicate that APE was responsible for a crash (cum hoc ergo propter hoc). APE is loaded into all running applications and will always show up there.

We'll try to resolve it as quickly as possible.

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Sure, send us an email with your old address (clearly noted) and your new address. We'll make the change and send you updated registration information also.

If you can't remember your old address please include any and all information that will help us locate your record. (name, purchase date, order ID, etc)

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Apple added a new preference that defaults to off in some installations of Panther.

To fix it, open the Appearance Preference Pane (Apple Menu->System Preferences, then click Appearance) and make sure that "Minimize when double clicking a window title bar" is checked.

Also, please make sure that WindowShade X is enabled in both the WindowShade X pane and the APE manager pane of System Preferences.

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Under Mac OS X 10.2 Jaguar:

1. Open Console in Applications/Utilities/Console
2. Open the Console Preferences.
3. Click "Crashes" and check both boxes.
4. When a crash happens, Console will open and you can then select the crashlog text. Alternately you can find the file in your ~/Library/Logs/CrashReporter/ folder.

Under Mac OS X 10.3 Panther and Mac OS X 10.4 Tiger:

1. Open Console from Applications/Utilities/Console
2. Click the "Logs" button in the toolbar to show the Logs sidebar.
3. Expand the "~/Library/Logs" and subsequently the "CrashReporter" sections and select the corresponding file.
4. In the File menu select "Save a copy as...".

Email the crashlog and details about the crash to support@unsanity.com

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